We follow a rigorous, multi-step process to triage and process devices including:
wiping each device's data completely clean,
assessing its functionality and cosmetic condition through an industry-leading 65-point inspection process, and
conducting a second 65-point inspection process to confirm appearance and 100% functionality before packing the device.
Refurbishment (as needed)
Our highly-developed repair process provides the ultimate in quality assurance and data security, ensuring a trusted and safe product for the customer
We follow rigorous ISO: 9001 quality control systems and processes to ensure our repair processes are consistently the best possible.
We consistently evolve our repair processes to stay current with changing technologies.
We ensure each device is packaged neatly and safely with all necessary accessories.
OEM Certification & Software
We have built strong relationships with major OEMs and are approved to perform up to Level 3 repairs on most electronic devices.
Scrap / Recycle
We are committed to protecting the environment in the production and distribution of our products, which is why our facility is ISO14001 (establishes the criteria for an environmental management system) and R2 (the leading standard for electronics repair and recycling) certified.
We are dedicated to recovering as much of each device as possible to minimize the byproducts sent to landfills.
For components that can be salvaged, we ensure they function properly and clean them via manual and ultrasonic cleansing.
For devices that have limited to no value, we clear them of customer content and send them to R2-certified recyclers.
Operating System Reflash
This a fancy way of saying we have OEM support and approval to restore all major manufactured mobile devices to their original factory settings.
*Friends & Family Deal '$10 Off your $100 or more purchase' will be automatically applied to your purchase with the use of the provided code during checkout. Promotion is available from January 14, 2019 to January 27, 2019 at 11:59pm ET. Products are based on availability and pricing may vary.
Free Standard Shipping is included on all purchases (excludes Bulk purchases of 5 or more of the same item). Employee discounted purchases are limited to a maximum of 12 products in a 12-month period.All marks associated with devices listed herein are the property of their respective owners. *The savings calculated for any “up to 60% off or retail price” language is based upon the price of new devices and accessories at various retailers.
* MyWiT® Advocate Sweepstakes: NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. PURCHASE OR PAYMENT DOES NOT IMPROVE YOUR CHANCE OF WINNING. MyWiT Advocate Sweepstakes 2 is open only to legal residents of the 50 United States and the District of Columbia who have reached the age of majority. Void elsewhere and where prohibited. DO NOT SHARE INVITE LINK VIA EMAIL. Limit ten entries per person/email address/household or mailing address, regardless of the method of entry. Promotion ends December 31, 2018 at 11:59 p.m. PT. Subject to complete Official Rules.