The Dangers of Buying Used Smartphones On eBay

Oct 25th 2019

You are probably aware that even with ‘buyer protection’ and all the safeguards that eBay™ provides, buying a used smartphone from individual sellers on eBay can be risky. We recommend that you go through a storefront like MyWiT®.

The popular social media site RedditTM, has entire forums dedicated to the problems people experience buying used smartphones. Review sites are also populated with stories of scams, items turning up damaged, or not arriving at all. Most frequently, mistreated customers discover that the item is not as the seller described it. So begins many lengthy battles to recover money.

While it is possible to pick up a bargain on eBay, buyer beware. Unless you are using the storefront of a reputable retailer such as MyWiT to buy on eBay, make sure to do the following:

  • Check the description thoroughly
  • Ask the seller questions (if they don’t respond, don’t buy)
  • Pay for additional insurances and protections where you can (e.g., through PayPalTM)
  • Always pay by credit card or PayPal
  • Document everything. Retain evidence. Some people film the opening of packages and the first inspection.

Of course, the best way to avoid all the risk and hassle and still pick up a great smartphone at an excellent price is to buy a refurbished smartphone. With MyWiT, you are getting a professional outfit that conforms to quality standards such as ISO:9001. MyWiT has sold over 1 million items. And we’ve been in business for years, standing the test of time. We intend to keep it that way, so we will go the extra mile to protect our reputation as a quality vendor.

You can play it safe and get a great bargain, too. Shop with MyWiT, benefit from our 65+ point inspection, and thorough grading and preparation process. We’re so confident in our industry-leading inspection and restoration process that we provide a full refund within 30 days of purchase in most circumstance. We’re in the business of providing great value phones and building relationships with our customers, who we want to come back time and time again.

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