MyWiT

Dedicated to making technology accessible to everyone.

The MyWiT Edge

MyWiT® is dedicated to making technology accessible to everyone. We sell new, like-new and refurbished smartphones, tablets, wearables, & accessories around the world, at prices perfect for any budget.

When it comes to refurbished devices, we understand that nothing matters more than quality and reliability. You want a device you’ll love, at a price you can afford, from a company you can trust.

That’s why we’ve built three US-based, state-of-the-art, repair facilities – no “out of someone’s basement” here! We have over 20 years of experience in the mobile repair and logistics business. This means we are experts at restoring devices to manufacturer and carrier specifications.

  1. We are R2 Certified so we care for the environment and sustainably handle waste with little or no electronics ending up in landfills.

  2. We hire experienced technicians.

  3. We are backed by a Fortune 300 company that has been in business for 100+ years.

  4. We follow structured ISO quality control standards. This means our processes are standardized and highly repeatable over and over again. This is similar to ordering a fast food burger from a chain restaurant across 50 states that taste nearly the same each and every time.

  5. Every smartphone that comes through our hands goes through a rigorous 65+ point inspection. Our inspection process, in many cases, is unmatched by other US sellers across the internet today.

All of this is designed to make sure that you - our customer – get a device that works exactly as expected. And if it doesn’t, we’ll take it back. With a no questions asked, 30-day money-back promise!

 

Our Values

  • Honesty  

We live by our word. In our communications, product descriptions, business practices and prices, we’re always fair and honest. And, if we do make a mistake or something isn’t clear, we don’t make excuses. We fix the error and we fix it fast. Our word is our bond to our customers and we’d never, ever break it.

  • Precision  

Innovation isn’t always big and showy. Sometimes it’s about doing the simple things well. That’s why we’ve invested in industry-leading processes, skilled technicians, state-of-the-art facilities and some nifty logistical know-how. By doing things right – the first time – we create less waste and better experiences.

  • Transparency  

While we can get a bit esoteric when it comes to tech, we prefer to keep it easy peasy when it comes to our products and policies. Clear specs, detailed descriptions, straightforward pricing and step by step explanations. No surprises. No extra fine print. No coded language except for the code used to program your device.

  • Reliability  

You’re putting your trust in our hands. That’s something we don’t take lightly. We also don’t take it lightly on our devices. Each device that comes through our facility undergoes a rigorous, industry-leading 65+ point inspection process. This ensures that what you receive works just like you expect with no issues or glitches.

  • Consistency  

Whether you’re looking to upgrade, downgrade or go green and pick up one of our upcycled gently-used devices, we pride ourselves on making every experience the same. You can expect the same quality, service and experience with every device we ship.

 

MyWiT Vision  

Our vision is to set the global standard of excellence for product quality and customer experience at affordable prices. 

 MyWiT Mission  

MyWiT is a knowledgeable and friendly company who focuses on providing Total Value to our customers.  We put our customers first by providing a hassle free, transparent shopping experience.  Our goal is to deliver a highly integrated, best-in-class globalized program that surpasses customer expectations.

MyWiT Advantage / Core Purpose  

Total Value  

Total Value is our 360-degree approach to serving our customers. More than just pricing, Total Value includes every aspect of the shopping experience. It’s our industry-leading quality inspection process. It’s our large selection of refurbished devices that fits a variety of budgets. It’s our fast shipping and easy returns. It's our knowledgeable and caring staff. It's our way of making sure you get a refurbished phone or tablet you'll love for years to come.

How Do We Show Total Value?

  • Through our Expertise  

Our customers rely on us for quality. We’d never break that trust. That’s why we have an industry-leading inspection process, state-of-the-art facilities and processes certified by some of the original manufacturers. Just so you get the quality you expect and deserve.

  • Through our Products  

We offer a wide selection of products that fit a variety of needs, wants and budgets. From the basics and essentials to the super cool and must-have, we’ve got something for everyone.

  • Through our Service  

Buying a pre-owned device shouldn't be rocket science. All it takes is detailed descriptions, some fair and reasonable pricing, seamless payment options, fast shipping and easy returns.  It’s our formula for simple, easy and convenient end-to-end service.

  • Through our People  

All employees are responsible and dedicated to caring for the customer. In everything we do, we ask the question: is this helping our customers take care of what matters most to them?